Cookie Policy

How Synectra uses cookies and similar signals.

This Cookie Policy explains how Synectra Health uses cookies and similar technologies across the public site, provider portal, and patient experiences.

Last updated: July 25, 2026

Essential first Cookies support sign-in, security, organization scope, and preferences.
No behavioral ads Synectra does not use cookies to sell personal information or run cross-context behavioral advertising.
Operational visibility Limited technical signals may be used for reliability, troubleshooting, and security.

Essential cookies

Essential cookies keep users signed in, protect accounts, remember selected workspace scope, and support security controls. The provider portal cannot function correctly without these cookies.

The Synectra mobile app does not use cookies. It signs patients in with secure authentication tokens kept in the device's protected storage.

Preference cookies

Preference cookies may remember interface choices such as theme mode or selected organization so the experience is consistent across sessions.

Monitoring and reliability

Synectra may collect limited technical information such as request timing, error status, browser type, and coarse device signals to troubleshoot issues, protect accounts, and maintain service reliability.

Your choices

You can control cookies through your browser settings. Blocking essential cookies may prevent sign-in or core product features from working. If optional analytics or marketing tools are added later, Synectra will update this policy and provide any required choices.

Privacy Policy

For more about how Synectra handles personal information, read the Privacy Policy.